You usually don't get the car you reserved. I booked a Mercedes-Benz E-Class wagon but was given an Alfa Romeo. The Alfa Romeo has no other major issues, but the front bumper radar sensor is blocked by the license plate, which is not securely fixed. When driving, the license plate shakes, causing frequent false alerts. It's pretty frustrating.

Very good, much cheaper than Sixt. The car was clean, and although the one I booked wasn't available, they upgraded it to a better model. However, it seems like they charged extra for that. The total was 491 euros, while it showed 2388 yuan in the QEEQ app.

The trip was full of unexpected events! To summarize, we had a minor accident during the journey. We called Hertz's international emergency assistance, and the German customer service patiently handled all my silly questions and helped us find a nearby replacement vehicle. Thanks to them, our trip was saved. 5 stars!

The return location details are unclear, especially for out-of-town returns. It's best to ask for clarification when renting the car.

The car was not ready and they upgraded my choice to the upper levek.. Great

Simply amazing and trustful