The service was quite good, but they tried to sell insurance. Since my English isn't great, I couldn't fully understand and ended up buying the insurance.

Satisfied, processing time was quick.

Excellent

The service was okay. The store name wasn't mentioned in the order, making it hard to find. The store name is Budget. After knowing it, it was easy to locate.

In most developed countries, many facilities require self-service and have a high degree of automation. Therefore, you need to understand the process and location for picking up and returning the car in advance. It won't be like in our country, where there are staff serving you all the way. The car was a Holden wagon, and as the Budget staff said, 'the car is bloody new!' It had only done a little over 1,000 kilometers. The car was very new and in great condition.