Overall, it was decent. The rental process for foreign companies is complicated and requires patience for queuing and waiting.

The car was very new

Everything was great. Picking up and dropping off the car was convenient with no inspections, showing full trust. I wanted to give 5 stars, but during pickup, they convinced me to buy what seemed like battery insurance. My English isn't good, so I didn't understand and paid an extra 100 NZD even though I had already bought full insurance!

Some confusion as to where to pick up the car from, Domestic or International. Took a long time to get processed. Instructions to go to car pick up point were confusing but finally worked it out.

Easy to use.