Go with a different company

D Fisk

Canada

Reviewed: Sun, Jul 14, 2019

About Routes: 7.3 /10

Our car was broken in by breaking of a rear passenger window. Routes replacement and repair charge was ridiculous. Over $200 from estimates Plus they charged an administration fee of$50 apparently to fill out paperwork. Our insurance would not pay for the down time days or admin fees. Their “extra” insurance offered had a $1000 deductible. So nothing was covered. The extra fees after already being stolen from by the break in left a very bad feeling.

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on Routes Calgary Airport

Olivia Jeremiah

Canada

1 days rental

Reviewed: Fri, Sep 13, 2024

About Routes: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Genevieve

Canada

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Fri, Aug 30, 2019

“Easy, professional and reliable car rental”

About Routes: 10.0 /10

I got an upgrade due to unavailability of the vehicle I had booked, can’t complain :) girl at the counter was lovely and immediately engaged the conversation in French as soon as I showed her my French driver’s licence.

About QEEQ: 10.0 /10

L,Tiffany

Canada

1 days rental

Medium SUV | Jeep Wrangler or similar

Reviewed: Tue, Aug 20, 2019

“What you pay is what you get”

About Routes: 7.0 /10

Positive •Stuff are amazing friendly • Shuttle bus was waiting for us at the airport so no waiting time for us • The rate is definitely the lowest Negative • Jeep was old and had 65.000km on it already • our rental car Jeep didn’t have spare tire on the back which was disappointing. It looked uncool • we saw one Jeep that had a huge crack line from bottom to the top on the windshield (someone else was driving) • shuttle bus was missing door parts so he had to open from inside • car had many scratches and dent. I could tell their cars are low maintenance If you don’t mind tiny flaws and want to save money, it is a good place If you want perfect nice flawless car, go others. You get what you pay for!!

About QEEQ: 10.0 /10

Canada

1 days rental

Medium SUV | Jeep Grand Cherokee or similar

Reviewed: Sun, Jul 7, 2019

About Routes: 6.3 /10

The company hold $500 from me and gave me the reason that in case I got any speeding tickets then they will adjust. After two days they still didn't release the holds. Which is very annoying.