Go with a different company

D Fisk

Canada

Reviewed: Sun, Jul 14, 2019

About Routes: 7.3 /10

Our car was broken in by breaking of a rear passenger window. Routes replacement and repair charge was ridiculous. Over $200 from estimates Plus they charged an administration fee of$50 apparently to fill out paperwork. Our insurance would not pay for the down time days or admin fees. Their “extra” insurance offered had a $1000 deductible. So nothing was covered. The extra fees after already being stolen from by the break in left a very bad feeling.

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on Routes Calgary Airport

Herbert Ted

Canada

1 days rental

Reviewed: Fri, Sep 28, 2018

About Routes: 8.0 /10

The rental company is quite small with limited staff, so the wait time is relatively long.

S.CHUNG

Canada

1 days rental

Medium SUV | Jeep Grand Cherokee or similar

Reviewed: Tue, Sep 24, 2019

“WILL GO TO MAJOR RENTAL COMPANIES IN THE FUTURE.”

About Routes: 6.3 /10

ANYBODY CHECK THEIR CHARGE RECORDS FOR WINDSHIELD DAMAGE. THEY MAY MAKE A FEW SMALL CHIPS ON THE WINDSHIELD THAT MAY BE DIFFICULT TO NOTICE IN CHECK AROUND, AND CHARGE FOR THEM WHEN THE CAR IS RETURNED. THEY MAY CHARGE FOR CHIP DAMAGE OVER AND OVER. SCAM. COULD REALLY FEEL THAT. SENT SEPARATE EMAIL FOR THE SUBJECT TO YOUR OFFICE ALREADY.

About QEEQ: 8.0 /10

T.Tran

Canada

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Wed, Aug 14, 2019

“Great little Canadian(?) company. Would definitely rent from again.”

About Routes: 10.0 /10

Nice, friendly Canadians at the YYC location. Pickup time is closer to 10 minutes than 30.

About QEEQ: 10.0 /10

Price drop saved us some money. I was told that I may not see it until 2 weeks after the drop off date.

Windy Willow

Canada

1 days rental

Intermediate | Honda Civic or similar

Reviewed: Mon, Aug 5, 2019

About Routes: 9.3 /10

Although we booked Honda Civic but we've got KIA Soul but the car is really new, about 1xxx KM. Drop Off is so fast but on pick up, we need to wait for car cleaning like half an hour since I thought it has just returned to Routes. Also waiting to be picked up at the airport is quite long.

About QEEQ: 10.0 /10

fast, smooth and all details are provided. Love it.