One major problem when I picked up the rental car and left the airport I was driving the the motorway and I noticed the bonnet was shuddering so I had to find a place to pull in, the bonnet was on the latch, whoever serviced the car before pick never closed it properly. We were very lucky it didn't fly off on the motorway

When I arrived in Dublin they hit me with the insurance charge. Asked if I had a letter from my credit card company about insurance. Of course I do not. Another customer was being asked the same question. That is a scam!

I reserved a “Toyota Corolla” or similar car, however when picking up I was told my car was a Renault Clio, which to me is a smaller car class, since I am tall I had to pay for an upgrade. I had booked this same car class with other providers at Dublin airport previously and did not have any issues, will likely avoid europcar in future.

Everything was good from customer service pick up to the car description exactly to the information read.

The car was a great fit for our needs.