Difficulty returning car. Instructions very poor and I hired a taxi to lead me to lead me to lot!

The vehicle was great and fit 6 comfortably. The trips with our luggage was cramped. Most importantly, Europcar staff were helpful, courteous, and gave us no troubles. We brought our insurance documents, which was accepted without question. They were efficient and friendly; I would definitely use this car hire again!

I used the QEEQ app and the process was easy and seamless

Customer service friendly and good. The service is quick and efficient.

Easy to book a car and simple. Confirmation booking instantly.

The staff was rude and would not accept our insurance coverage. We were forced to pay 900 euro for coverage we already had.

I get a much bigger and hybrid car than I thought. Actually I need a car as small as possible for the narrow road in Ireland countryside but that's not a big deal. The stuff worked hard to explain the additional charge and tax and how to walk to get my car. Many thanks.

Europcar was a good overall experience.