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Search for Budget Car Rentals in Los Angeles
Reviewed: Thu, Nov 21, 2024
About Budget: 10.0 /10
Excellent service.
About QEEQ: 10.0 /10

Relevant Reviews on Budget Los Angeles Airport LAX CA

Ternence Theresa

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Reviewed: Tue, Aug 12, 2025
About Budget: 6.0 /10
At Los Angeles Airport, Budget and Avis share the same counter for handling transactions, so let me highlight some points to be cautious about. When I went to rent a car, I informed them that I didn’t need any insurance as I had already purchased coverage back home. The staff asked if I had basic insurance, and I replied yes. They then asked if I needed ETC, and I said no. I thought everything was fine after that… However, this location does not provide a printed version of the checklist. They only have a small screen to display the details (make sure to carefully review everything before signing!). They had me sign off to take the car. (Once you sign, any issues afterward will be concluded as you having agreed to it. If the rental company sneaks in anything extra, your signature counts as consent!) Unfortunately, Budget added roadside assistance—which is charged daily—as well as a refueling management fee without my consent. The detailed invoice is sent to you via email, typically about an hour later. By the time I noticed the issue, it was too late… So, make sure to carefully read every detail on the screen before signing to avoid any trouble later on! Fortunately, the after-sales service provided by Zuzuche was excellent. When I identified the issue, I reached out to Zuzuche for help. Since the vehicle was still in use, they advised me that the matter could only be resolved with Budget's customer service after returning the car. In the end, Zuzuche’s excellent support helped me recover the overcharged amount from Budget. I have to commend Zuzuche here—they are incredibly reliable. I always use Zuzuche for international rentals, and their after-sales service has been fantastic every single time!
About QEEQ: 10.0 /10

Isidore Augustine

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Reviewed: Sun, Aug 10, 2025
About Budget: 2.0 /10
Budget forced additional charges. At the time of pickup, they did not provide a paper contract for signature, nor did they ask or inform me. Without any prior notice, they directly added full insurance coverage and charges for highway and refueling services (even though I had already refueled the car before pickup).
About QEEQ: 10.0 /10

Cornelius Gill

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Reviewed: Sat, Aug 9, 2025
About Budget: 4.0 /10
I recommend not choosing Budget. The line is long, and the staff are slow, with a few employees handling things inefficiently. I reserved a Camry or a similar model, but on-site, only a Kia and another car were available to choose from. They aggressively pushed for extra insurance and a fuel deposit, among others. I've rented cars in the U.S. multiple times, and this was the worst experience.

Phoenix Barnard

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Reviewed: Mon, Jul 28, 2025
About Budget: 4.0 /10
There are additional charges every time I go to the store, secondary marketing.
About QEEQ: 8.0 /10

Stacey

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Reviewed: Tue, Jul 22, 2025
About Budget: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

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