Due to language barriers, I unknowingly signed a local insurance document. Customer service failed to resolve this issue, but eventually, an American friend helped contact the rental company and got the local charges canceled.
Overall, it's pretty good. Although they initially promised a RAV4, we ended up with a Nissan, which was a gas guzzler. However, it was still comfortable to drive, and the car exchange was very fast. The service overall was quite good.
Highly recommend Alamo! When you exit SFO airport, take the escalator on the left or right side and hop on the shuttle train directly to the rental counter, very convenient. We added $5 per day for roadside assistance. It was secured with a credit card, and in about 10 minutes, we went to the parking lot to get the car. The key was inside the car, just ensure you have your driver's license and contract ready, as you'll need it to leave. On the second day in San Francisco, our car window got smashed near the Palace of Fine Arts. We reported it to the police, then drove to Union Square to try to change the car, but we were told we had to go back to the airport. The car change process was quick and hassle-free, and it was free. We got a new car with only 2400 miles on it, which was even better than the one we had before. Great service! We returned the car at LAX, drove straight to the parking lot, and it took about 3 minutes to inspect. Then, a shuttle bus took us to our hotel. This rental company is awesome, and we will choose Alamo again in the future!
I picked up the car in San Francisco and returned it in Las Vegas. Although my English is poor, the rental company provided excellent service. The process of picking up and returning the car was fast and convenient. Very good experience.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Alamo San Francisco International Airport
Jerry Lucas
-
-
-
-
View more >Frederic Gregory
-
-
-
-
View more >Phoenix Barnard
-
-
-
-
View more >Francis Lincoln
-
-
-
-
View more >Kennedy Samson
-
-
-
-
View more >