The service from QEEQ is consistently excellent. Preparation of documents and reminders are well done.

It was okay, I'm used to Hertz, so their car models are generally reliable, but this time the car was the worst I've ever used. When picking up the car, I noticed multiple scratches on the body and a barely noticeable dent near the trunk. During the last two days, it seemed like the tire was leaking air, and the tire pressure warning kept activating. I contacted QEEQ but didn't get a clear or satisfactory response. Fortunately, the leak wasn't severe, so I managed for two days. When returning the car, the leaking tire still had more than half of its pressure left.

I've been renting cars from this company since arriving in the US. The overall service is excellent, the waiting time is short, and they even upgraded our car.

No need to queue, very good service attitude, quick processing upon arrival.

Hertz has great customer service; picking up and exchanging the car was very easy, especially since we arrived in Boston at night, so there was no line.