Avoid this company at all costs. They stole my laptop—I left it in the car when I returned the vehicle, and when I went back to retrieve it, they claimed there was no laptop. Companies like this have absolutely no integrity. I've reported it to the police and am waiting for their response. Renting a car from them has been a total disaster!
The car rental company provided no service, only handed the car to us. The overall experience was very poor. The staff lacked integrity; they gave me a fast pass card and asked for a 100 yuan deposit. When returning the car and card, they claimed they only received 50 yuan as a deposit. Since they didn't provide any receipts at the time and there was no surveillance, I had no way to argue.
It's pretty average, a normal transaction. There weren't many requirements while renting, and returning the car was hassle-free. It would be better if they had Chinese service.
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