I was given an old Hyundai Sonata with high mileage. The staff secretly charged road assistance fees and daily toll fees, which I absolutely didn't need.

This car rental company is terrible with numerous hidden charges. I had a very bad experience this time. It's better to stick with well-known companies like Avis or Hertz.

The service attitude was good but very slow; we waited a long time. The key issue is the online price was over $150, but at the store, the price was over $360, saying I had to pay an additional $200 for insurance. I upgraded to a compact car, Corolla, for a total of $400! Originally, a friend had booked a mid-size car from National, including insurance, for $250 through another channel. I canceled the friend’s booking thinking your price was cheaper. This is truly a rip-off!

The category of car booked was not available and had to pay extra

Rate was not very beneficial for the car I got

Was very expensive for the short time we had it is my only complaint