The car was good for the price I paid for the rental - just what I needed - right size & good luggage capacity. The car was not very clean on pick-up though - I had to clean all of the windows inside and outside just to see where I was going...It had not been washed for a while either I would say

It was an old car, I couldn’t even use apple play. The deposit money will be refunded in 20 days which is too long, while other rentals would just take for 5 days.

The first car they tried to give me was unacceptable. The stereo and GPS nav was all in Japanese, and the service agent couldn't help me change it. Also there was a strange device near the driver's seat the agent couldn't identify. And the car smelled like old cigarette smoke. My first thought was that it was an employee's car they were trying to give me. Fortunately they gave me another car, and this one worked out fine.

Very easy and clear to use. Great rates.

Staff were very friendly and helpful.

Like: Uncomplicated and very helpful! Thanks!
Dislike: Cigarette smell in the car.