We had to take public transport to pick up the car, and the restroom facilities were very basic. The hotel wouldn't allow us to enter. When returning the car, we waited 40 minutes for the airport shuttle, the ride took 20 minutes, and it took us a total of 1 hour to get to the airport after returning the car. Additionally, the fuel tank at pickup was slightly over half full, and refueling to the same level for return was troublesome since it's hard to gauge the exact amount. It's inevitable to overfill, which makes it less convenient than a full-to-full fuel policy. Furthermore, the deposit for the car was extremely high (£2,500), so make sure to check your credit card limit beforehand.