The staff coordinated promptly upon arrival. The car pickup process took some time, but the return was very quick, about 10 minutes for the inspection. There was also a shuttle bus to the airport. Overall, the experience was good.

Excellent service.

I made a reservation for a "Hyundai i20 or similar car" online. When I arrived at the place, they gave me the most basic Dacia Logan. The car did not have the most basic features a car these days has (no parking sensors, no cruise control, not even outside temperature display or even engine liquid temperature display). I did not know it's even possible to buy a car these days with so limited functions. On top of that, the speaker in the back made weird noise, the USB cable didn't charge the phone and the biggest problem, the manual AC button was blocked in one position). I even went back after driving for 2 km and I told the guy working there to exchange the car, but he refused (also being a bit rude in conversation). I would be totally fine with getting the Hyundai i20 they advertised on the website, but I would never have rented from them the car that we got, so I felt a bit cheated on. We had an amazing holiday, but I think we would have enjoyed it more with a decent car.

Platform was ok

Car was quite old, lots of milege. Car computer gave lots of warnings, which made driving unconfortable. Upon the return of the vehicle the staff told that we should not have paid any attention to the warnings. I wish they had told that to us earlier! The outlooks of the car were ok with terribly rusty wheels.