Very bad

D.Grankina

Portugal

Reviewed: Tue, Jul 9, 2019

About SURPRICE RENT A CAR: 2.0 /10

Absolutely horrible experience. Nobody picked us up from the airport for remote location of the car rental agency. No phones were answered. Agency asked for 2,000 euro deposit to use the car. Ended up using other reputable agency with no problems

Mini | Peugeot 108 or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Lisbon Airport

L.Franchuk

Portugal

4-day rental

Mini | Volkswagen up or similar

Reviewed: Fri, May 27, 2022

About SURPRICE RENT A CAR: 6.0 /10

Low cost rental so didnt expect a pristine vehicle. Bit dented up but ran well and was ok on the highway. Good value.

About QEEQ: 10.0 /10

C.Castelo

Portugal

1 days rental

Economy | Seat Ibiza or similar

Reviewed: Tue, Sep 3, 2019

“They should have more staff knowing that August is very busy. We 2 hours to get the car is madness.”

About SURPRICE RENT A CAR: 8.7 /10

This is the second time using and no changes, delays as always. I booked economic car they were trying to give me a mini. Ans

About QEEQ: 8.0 /10

Gerard

Portugal

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Mon, Jul 29, 2019

“Never again”

About SURPRICE RENT A CAR: 6.0 /10

Waited over 2 hours to rent the car. They charged my card over $1500 for insurance when I told them my credit card covers any additional accident protection. When I rented the car, I explained I would be returning the car on thurs July 25, not sat July 27. They said I would still have to pay till July 27th even though I returned it 2 days earlier. I want those two days refunded back to me, not a good way to do business

About QEEQ: 8.0 /10

The online process was fine, didn’t realize the nightmare I would face using surprice in Lisbon !

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Fri, Jun 21, 2019

“I get other car then I requested (Fiat Panda instead of Fiat 500)”

About SURPRICE RENT A CAR: 8.0 /10

I get other car then I requested (Fiat Panda instead of Fiat 500) If I knew that before I would have ordered another car. I wanted that model Fiat 500.