The car was in poor condition

There were many people picking up cars, I waited in line for an hour and then another 20 minutes for the car to be prepared. The car given was smaller than the one I booked, with only space for one 24-inch suitcase. I didn’t want to waste time arguing as I had an appointment. Overall, the car was in good condition and the Bluetooth connected quickly.

We had to pay for an additional insurance, because our credit card was blocked for the caution payment. The hostess didn't explained enough that insurance amount was per day, so our rental was with a really high price level

Took over an hour from arriving to leaving in car. Not ready had to be fetched from other terminal when it arrived it was filthy outside and not much better inside

The budget people were great, friendly and professional, albeit very expensive