Very professional.

Very satisfied. The car rental staff were quite patient, and we communicated using translation software without them showing any impatience. When returning the car, there was a small stone chip on the windshield, but we couldn’t confirm if it was caused by us. After discussing with the rental company, no charges were applied. The whole communication process was pleasant. Kudos to the car rental company!

Very good experience.

Car was quite old, lots of milege. Car computer gave lots of warnings, which made driving unconfortable. Upon the return of the vehicle the staff told that we should not have paid any attention to the warnings. I wish they had told that to us earlier! The outlooks of the car were ok with terribly rusty wheels.

Staff was friendly a nd helpful No major issues

the biggest issue I had is the confusion over the requirement for over-sees driver permit...the translation of my US license. I was told I needed it during booking. I panicked cause I didn't get it. Then it was never brought up when we picked up our car. ?