The deposit is quite high, 500 AUD. There are additional charges, which are not too much but feel uncomfortable.

Quick counter service at pickup and dropoff. The car was spotless inside and out. We were dropped off at Terminal 2 in a shuttle bus area. But at pickup we had to walk a long way to a Priority pickup area the public use. The shuttle bus area at Terminal 2 would have been much better for seniors with luggage

Website was easy to use and plenty of updates received by email. Next time I would prefer to use Simba Car Insurance as the claim arrangement is not by reimbursement. I sort of got tricked into buying from QEEQ

Very good, the staff are friendly.

Overall satisfied, but the waiting time for car return was quite long as we had to wait for vehicle inspection before being taken to the airport. The car had 30,000 kilometers on it.

Quite satisfied; the service was thorough, and the procedures were simple. If you use the electronic toll system, there's a $5 fee per transaction. However, there are few toll roads.