The service was good, standard English, and patient.

The car pickup process was smooth, mainly because I had all the necessary documents ready: passport, credit card, and a translated driver's license. It was done very quickly. Considering my long rental duration, they gave me a brand-new car with less than 8,000 kilometers on it. Returning the car was also very convenient. It was at the train station; I parked in the small square in front of the station, and the staff took pictures, signed the paperwork, and drove the car away.

No lines, very quick

Overall, it was pretty good. Renting a car in Geneva went smoothly and I was given an upgrade. However, returning the car was frustrating because they insisted a mark on the wheel rim was my fault. Thankfully, I had photos to prove otherwise. Make sure to inspect the car carefully.

Counter staff very helpful and quick to process,

Platform easy to use and got the best price