Appalling, 2.5 hours at the desk and no one would let me have a car for the price I booked

Manque d'indication pour repérer le comptoir ACE, c'était chez Goldcar en fait.

Pratique et rapide pour réserver et comparer

I was concerned upon arrrival and seeing Ace was at the same doubter as goldcar with just a tiny A4 sign as I had read so many poor reviews of glodcar, this meat I left with the hire car with some concerns regards what would happen when I returned it! The guy on the vonnter was very polite and did not push any additional insurances as I had expected, we had no issues with the car and return was smooth. I would just recommend that Ace distance themselves from the negative glodcar reputation if possible.

Easy booking and clear paperwork with simple easy to understand recommendations regards the additional excess waiver insurance provided.

It took 5 hours to rent the car and everything was as vague as can be. The whole process is designed to sell Insurance and upgrades. A ridiculous process which created 60 people long queues. I am sure that these rental agencies are either owned or financed by the main players like Hertz with the sole objective to drive people back to them and NEVER , EVER consider leaving again.

Pick up takes too bloody long!!!!!! Too lo g winded process.

Could have mentioned at time of booking that Ace is at the Goldcar desk

Nice, easy process, polite staff, clean car

Easy to book, without any problems