excellent value for good car hire, but limited online booking process

Long wait to collect car, inspection reports only available in French!

Got upgraded to opel corsa . Very nice staff . But one of the staff confirmed that any little chip or dent on the car cost a minimum 99 euro to the customer even if Hertz doesn’t fix it . So you have to be very careful and make sure you have recorded all little dents and scratches on the car which was not the case for me . I had to go back and get it reviewed which took a little bit of time . Drop off was very smooth .

Good booking process

The car was brand new, exceptionally clean, easy to drive and we found the hire company easily after leaving the airport. We found the car very economical and perfect size for 2 people with a small amount of luggage. The only reservation we had was that in purchased full cover insurance to ensure we had zero excess upon damage and the counter person STILL tried to sell us further insurance?!

Great idea to rebook and get a cheaper price right up to the day of hire pick up. We only saved £3 on this occasion but any saving is appreciated.

Was warned to be very careful and read terms, surcharges at every wrong move. I followed their rules and all was ok. Phew! Leave enough time at drop off for checkover/handover, just dropping keys off and running to catch flight could be costly.

Will not use again