Ordering and picking the car perfect. Returning the car annoying and infuriating.

Almost no waiting in line, and when they tried to upsell insurance, they were fine when we told them we had already bought it elsewhere.

They kept saying they couldn't process my old-fashioned credit card and forced us to buy their additional insurance, costing an extra 81 euros. What's the point of buying insurance from the rental platform then?

Reasonable price!

Not bad, got a free car upgrade, the car was quite new. The insurance was a bit expensive, $21 per day for full coverage, but it was more convenient than third-party options.

1) At Munich Airport, the staff marked the scratches on the car incorrectly, causing misunderstandings when returning the vehicle. 2) The working hours at Budapest airport are from 8:00 to 20:00. Our flight was at 9:20 in the morning, and we were pressed for time. We tried calling the return point the day before to ask if we could return the car a bit earlier, but couldn't get through after 18:00. 3) The car we got had an issue with the left rear tire pressure and the brakes were unstable.