A great car hire experience

car was a little smaller than expected we have driven a Panda before and found this a spacious vehicle. we were given a Toyota Aygo and this was a lot smaller

Staff didn’t have a clue about several things. Couldn’t find a car for us, couldn’t explain the requirement for all the additional charges, had to change the car so had to wait longer, car was battered. Charged us a diesel tax fee but gave us a petrol car! Awful

Hoping we can get a refund for the additional charges we incurred not mentioned in the booking

They said 75 euros for full car insurance so I agreed but ended up charging me 220 for 2 days car rental. Total exploitation never rent with gold car again in my life. I thought the 220 was for holding amount on my credit card

Easy to find , quick and nice staff. For all those people having problems with extra charges etc : READ TERMS AND COND carefully , everything is in there, you MUST choose FULL/FULL option otherwise you will pay a lot for full , also all additional charges , you can avoid them by paying little bit more at start .

Easy to book , but read everything carefully . For all those people having problems with extra charges etc : READ TERMS AND COND carefully , everything is in there, you MUST choose FULL/FULL option otherwise you will pay a lot for full , also all additional charges , you can avoid them by paying little bit more at start . It is cheap option to book by this site but make sure you choose full/full and buy additional cover which is cheap as well .