A great car hire experience

Forced to buy insurance, cannot use non-chip credit cards for deposit.

The weekday queue is relatively quick, yet the mandatory fuel charges are expensive and higher than gas station prices!

I received a fine for crossing the zebra lines in Spain, and the rental company's file transfer fee was 35 euros, which is really too expensive. They didn't notify me and just deducted it directly, making me think my card was fraudulently charged.

Counter staff hard sell on upgrade and insurance

at pickup car had more damage than on the paperwork provided and staff refused to inspect it with me to identify additional damage. On return they were only willing to issue a verbal ok and it took 20 minutes of arguments to get a signed piece of paperwork. they still refused to confirm that the car was full of fuel