Longest wait for a car EVER … Budget was even longer
Don
United States
Reviewed: Thu, Jan 9, 2025
About AVIS:2.0/10
Terrible long wait of 1 hour 20 at Terminal C. MCO.
About QEEQ:10.0/10
Reply by Qeeq: Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
I was told to complete pre pick up registration which would mean the car would be ready to pick which I did. When I arrived my name wasn’t on the board so I went to the Avis Preferred desk as detailed in my instructions from QEEQ but they knew nothing about me and directed me back to the terminal. By now a line had formed and I had to wait half an hour. Filling in the pre pick up details was a waste of time and then caused me a delay when collecting
“Not Great. Have no idea why I have been charged an additional £144 by Avis and am awaiting a reply.”
About AVIS:7.0/10
The pick up was slow, 25 minutes, despite there only being 3 people ahead of me in the queue, but at least it was in the terminal.
About QEEQ:10.0/10
Booking worked well and the price drop guarantee worked with a reduction on the original price.
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Longest wait for a car EVER … Budget was even longer
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