got a free upgrade by budget to VW-Tiguan after 2hours of standing and queueing
United States
Reviewed: Fri, Dec 27, 2024
About Budget:2.0/10
SUPER long queue at registration desk @BOS
30people queueing, only 2staffs serving. i have to stand in the line for almost 1.5hours
Reply by Qeeq: Thank you for your review of QEEQ.
We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us.
Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
Extremely poor experience. Budget replaced our car with a Kia, which broke down the next day! I had to pay for roadside assistance out of my own pocket! It's ridiculous. The insurance provided by Zuzuche was completely useless because it was from a domestic company and didn't work in the US. Make sure to check the car's condition carefully when choosing. Don't accept cars with high mileage. I will continue to file complaints and welcome any advice from those with similar experiences.
The electronic toll charges in Boston was not known to me and I have to call budget hotline to understand. It will be better it is stated in the contract or email
About QEEQ:10.0/10
The price protector is good but I have yet to see the refunds(I have rebooked at a lower price) coming back to my credit card. So I hope the price difference will credit back without me emailing or calling.
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got a free upgrade by budget to VW-Tiguan after 2hours of standing and queueing
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