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+1-8007618913
Live chat Email us Service Code: 2101319125
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avoid this company

Reviewed: Thu, Dec 26, 2024
About Wheego: 4.0 /10
Booked a small manual compact a month before our trip, we were told at the check in desk they didn't have a car that size and would we like to upgrade? (additional €45/day) when I protested that the upgrade should be at their costs, I was told we would have to wait until the found a car from another hire company. We were left waiting an hour before getting the car (which had the company's livery on it, so clearly had it all along) When I complained to the manager, he told me they have a shortage of cars and some people have to wait 6 or 7 hours!! This company seems to operate on low sticker price and rely on up-charges and bad service (one of the check in staff spend more time texting on her phone than working) I won't be using them again - you get what you pay for...
Reply by Qeeq:
Thank you for selecting QEEQ as your choice and for sharing your experience with us. In order to provide a more effective resolution to your issue, kindly forward the rental agreement, final invoice, and any relevant supporting documents to support@qeeq.com. This will enable us to conduct a thorough investigation on your behalf.
Mini | Fiat 500 or similar

Relevant Reviews on Wheego Frankfurt Airport (FRA)

Cleveland Daisy

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Reviewed: Tue, Feb 11, 2025
About Wheego: 8.0 /10
Small company with limited vehicle options. The reserved model is often unavailable. Their policy on vehicle damage seems somewhat questionable. Without purchasing insurance, if any damage is found, the rental company will charge €900 per damage. When driving, no one can guarantee to avoid all problems. Essentially, this forces renters to buy insurance.
About QEEQ: 8.0 /10

Vivien Eliot

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Reviewed: Wed, Nov 20, 2024
About Wheego: 10.0 /10
The car rental company was easy to find. It was my first time renting with Wheego, and I had to fill out forms and verify my driving license. The staff was very patient, even giving me a map to guide me to pick up the car because of my limited English. When returning the car, the staff inside were also very friendly. You only need to hand over the keys to them. I received an email the next day. Now I'm just waiting for confirmation regarding the deposit, which might take a few days.
About QEEQ: 8.0 /10

Troy Nick

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Reviewed: Mon, Sep 23, 2024
About Wheego: 10.0 /10
I am very satisfied with the overall service. Always check reviews before going out; they can be very helpful. Customer service responds quickly and is very patient, which made me feel supported while traveling. I really want to thank the customer service representatives I spoke to over the phone. Great job!
About QEEQ: 10.0 /10

Antonia Susanna

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Reviewed: Wed, Nov 6, 2024
About Wheego: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

A.Katrib

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Small SUV | Skoda Kamiq or similar
Reviewed: Sat, Dec 16, 2023
“Great experience, thank you Qeeq”
About Wheego: 10.0 /10
Counter at terminal 1 was not crowded during this time of the year and easy to find The car was new VW TAIGO Medium SUV as expected. The staff at the counter was nice paper less.
About QEEQ: 10.0 /10
Booking was quick and easy through QEEQ, competitive prices
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