Patience was Required with Dollar but they were the busiest Car Rental company at airport
P.McNally
United States
Reviewed: Tue, Dec 24, 2024
About Dollar:7.0/10
Waiting on an itemized bill please so I can verify what I have been charged for on my credit card.
About QEEQ:8.0/10
Reply by Qeeq: Thank you for selecting QEEQ as your choice and for sharing your experience with us. In order to provide a more effective resolution to your issue, kindly forward the rental agreement, final invoice, and any relevant supporting documents to support@qeeq.com. This will enable us to conduct a thorough investigation on your behalf.
“Pretty good , but push increased insurance purchase”
About Dollar:9.0/10
Waited in a huge queue ( way worse at LAX but still long & slow with only 1 guy at the counter !!!) Pushed extra insurance , telling you that you don’t have enough, so it always costs more ! Car was great , easy drop off
About QEEQ:10.0/10
Flight was delayed by 14 hours , Qeeq customer service responded to my email very quickly
Landed at Orlando airport at 9 PM and quickly found the Dollar counter, but there were a lot of people. We waited in line for about 40 minutes before it was our turn. The service attitude was decent, but the car was just okay. They gave us a Jetta with 80,000 km (similar to a Passat in our country). The power was average, and the car condition was just okay. We got into a minor accident at the hotel entrance after leaving the airport. Since we needed to go through insurance, we waited for the police to write a report. During the return, there was no extra charge. We don’t know if there will be additional charges in the future.
I have the feeling that because I didn't accepted any extras, that I ended up with the worst of the worst available car, even it was inside the same category booked. There were other car brands/models available on the category I booked, but I ended up with the keys of an AWFULL Kia Soul.
Fortunately the lady in the garage allow me to choose another car from a lower category.
Service at pick up was swift.
Couple of marks on the car, which I recorded as photos, windscreen not clean on the inside.
About QEEQ:10.0/10
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Patience was Required with Dollar but they were the busiest Car Rental company at airport
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