Excellent service and great car. The road was slippery, and I crashed the car, but the staff handled it quickly and efficiently. The QEEQ customer service also assisted promptly. I even got to see the aurora, haha!

Excellent

Picking up the car half an hour earlier was not allowed. When returning the car, handing over the key to the staff took less than a minute without any inspection, but the release of the pre-authorization is still unclear how long it will take.

Picking up and returning the car was very convenient, and the car was in great condition. The only issue was that charging was a bit troublesome (different apps were required for charging stations, and some worked while others didn't). Overall, the trip went well. Currently, I am uncertain whether there will be deductions due to parking or speeding tickets, which will take about a week to find out.

Counter staff very nice and professional. We did wait a long time though...