Disappointed First Time Customer

I was upgraded, since my car was not available. I was forced to take their insurance. I argued and they dropped part of it, but kept the loss of use insurance, even though I refused it. The car had several scratches and my grandkids found trash in the car. Return was quick and easy.

Will never use again want to charge $500 for a 3mm chip, that can be fixed with a portion of that. Check the car thoroughly they emphasize the body of the car but take video and pictures of everything.

This was the worst car rental company I have ever experienced. The customer service was beyond horrendous. We waited over 2 hours to receive a vehicle that my husband could barely fit in. Not to mention they over charged us for more insurance and $31 a day for a flimsy booster seat. When we asked for a different vehicle there were none available at that location. Upon return the woman at the counter was extremely rude and very sassy. I will never rent a vehicle from here again

Everything was great except that they said my key fob didn't work but I could lock the car manually. Well the manual lock wouldn't lock either so I couldn't lock the care.

Like: Friendly people.
Dislike: Only one employee to take care of all The customers.