Car was as expected, but the services from Budget was poor.

T.Mahoney

United States

Reviewed: Thu, Dec 12, 2024

About Budget: 5.0 /10

We waited over an hour to get our car. It was the longest wait I have ever experienced. When you return the car, the attendant would barely talk to me. I would like confirmation that the car has been inspected and that is is satisfactory.

About QEEQ: 8.0 /10

Booking was easy and the email & text communication was good.

Reply by Qeeq:
Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

Budget

Boston Logan International Airport(BOS)

Boston

United States

Mini Van | Chrysler Pacifica or similar

10-day rental

Relevant Reviews on Budget Logan Apo Boston

Ingram Mackintosh

United States

1 days rental

Budget

Boston Logan International Airport(BOS)

Boston

United States

Reviewed: Mon, Jul 21, 2025

About Budget: 8.0 /10

The waiting time in line was a bit long. I had reserved a 7-seat Grand Cherokee L but was given an S model instead. I specifically confirmed with the counter staff that I needed the larger model, but upon reaching the parking lot, I found out the car was smaller. Unfortunately, I couldn't go back to the counter to request a replacement because the line was too long again. With 6 people seated, the entire journey felt a bit uncomfortable.

About QEEQ: 10.0 /10