Excellent service, great attitude, easy-to-find locations, affordable prices, and very new vehicles.

Satisfied

We rented a car in Guanajuato. We mentioned that we were going to Mexico City, which has driving restrictions. The staff promptly helped us apply for a 'city entry permit,' and our journey was smooth without any issues. The staff member also advised us not to give money if the police asked for it, suggesting we call them instead to handle the situation. Returning the car was quick, and although we didn't wash it, it wasn't really dirty. After returning the car, they even gave us a ride to our terminal.

Was not clear that insurance MUST be purchased regardless of if you have other coverage. They charged $100 a day for insurance when every other place was less than half of that.

El precio me parece elevado para un auto como el que solicite y el tramite del seguro , no me agrado en lo absoluto, no me siento confiado en manejar seguros separados, costos separados, cobertura dispersa