Pésima y última experiencia, no vuelvo con ustedes

Edwin Menendez

Mexico

Reviewed: Thu, Mar 21, 2024

About Europcar: 6.0 /10

Me entregaron un coche que no tenía un motor potente

Reply by Qeeq:
Gracias por compartir sus comentarios sobre QEEQ. Nos disculpamos por cualquier inconveniente que pueda haber experimentado. Sus valiosos comentarios se trasladarán de inmediato a nuestro proveedor para que pueda abordar los problemas y mejorar la calidad de su servicio. Nos aseguraremos de solicitar al proveedor que mantenga los vehículos en perfectas condiciones en todo momento. Apreciamos sus comentarios y anticipamos ansiosamente la oportunidad de servirle nuevamente en el futuro.

Compact | Volkswagen Vento or similar

2-day rental

Relevant Reviews on Europcar in Mexico

Elijah Belloc

Mexico

1 days rental

Reviewed: Mon, Oct 14, 2024

About Europcar: 8.0 /10

Very good, no forced upselling.

About QEEQ: 10.0 /10

Regan Moore

Mexico

1 days rental

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Silao

Mexico

Reviewed: Tue, Apr 2, 2019

About Europcar: 10.0 /10

We rented a car in Guanajuato. We mentioned that we were going to Mexico City, which has driving restrictions. The staff promptly helped us apply for a 'city entry permit,' and our journey was smooth without any issues. The staff member also advised us not to give money if the police asked for it, suggesting we call them instead to handle the situation. Returning the car was quick, and although we didn't wash it, it wasn't really dirty. After returning the car, they even gave us a ride to our terminal.

About QEEQ: 10.0 /10

Eden Dutt

Mexico

1 days rental

Reviewed: Mon, Feb 25, 2019

About Europcar: 10.0 /10

Jetta.

Mexico

1 days rental

Standard | Volkswagen Vento or similar

Reviewed: Tue, Sep 24, 2019

“Trying to have you pay insurance coverage twice - Rest was OK.”

About Europcar: 6.3 /10

Initially wanted to charge a "safety deposit" of 12,000 USD on our American Express Platinum card. No kidding. Then want to charge us $140 extra for LIA coverage. Lists displayed publicly were showing a different price (lol). Agent told us listings were outdated just to have us pay more. We found the listings were perfectly valid, so he made up another excuse (lol). After showing detailed coverage included with the card and losing almost one hour, agent "mysteriously" discovered an insurance package for half the price (he entered manually a 60% discount... which means he knew exactly what he was doing). Borderline scammy. Drop off went super well with a nice lady but pickup left a bitter taste.

About QEEQ: 10.0 /10

Loved it!

E.Benitez

Mexico

1 days rental

Compact | Baic motor D20 or similar

Europcar

Guadalajara Airport(GDL)

Guadalajara

Mexico

Reviewed: Fri, Sep 13, 2019