The staff was courteous and the car was nicely cleaned. Just a heads up Ace will make you purchase their liability insurance. Although that was the case, the rental was well worth the money spent.

Qeeq was great. It was easy to book and to get in contact with customer service when I needed to ask questions or get clarification.

Car was excellent but the service counter was slow & did not appreciate the hard sell to purchase additional insurance. Also told the gas tank was full but in fact it was only 3/4’s full. The process was slow so we returned the car the afternoon before & took Lyft back to hotel & to airport in the morning. Probably offset any savings to rent from a mainstream renter.

I had to wait for more than 30 minutes to be helped at the front counter at the pick up time. More than 20 minutes at drop off time. Need to hire more people and be more courteous when dealing with customers.

Smooth with no issues

It was a nightmare. The agent is so rude. Did not rental after all. What a wait of my time. Will not ever book with you guy again. End up have to go somewhere else for the car in the middle of the night.

Customer service was terrible and rude.