Perfect but don’t know why I have to paid twice

A.Sajda

Italy

Reviewed: Mon, Sep 30, 2024

About Felirent: 6.0 /10

Dear qeeq, I hope this message finds you well. I am writing to express my dissatisfaction with my recent car rental experience and to formally request a refund. I felt misled because the rental fee was automatically charged to my credit card (attachment TA_PdfFileTitle_20240929_124323) , yet upon arrival, the staff member insisted that I pay an additional fee of €211 (attachment Potwierdzenie transakcji 20240929_124357). While I appreciate the service and assistance provided during my rental, I cannot recommend your company due to this unexpected charge, which has left me feeling cheated. I kindly ask for a refund of the €211 charge and look forward to your prompt response. Thank you for your attention to this matter. Sincerely, Adam Sajda

About QEEQ: 10.0 /10

Very nice

Fiat 500 image

Bari Airport(BRI)

Mini | Fiat 500 or similar

4-day rental

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Wilbur Saxton

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Reviewed: Thu, Apr 17, 2025

About Felirent: 2.0 /10

Avoid this company at all costs! They impose mandatory charges every time, ranging from €2 to over €10. When I told the manager the car was thoroughly clean, he increased the cleaning fee from €10 to €20. They force a cleaning fee even if the car is spotless. The manager is unprofessional and they intentionally don't provide floor mats, still charging you even if you've cleaned everything.

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Reviewed: Thu, Dec 26, 2024

About Felirent: 6.0 /10

Few things that I did not like: - The place does not accept a Venezuelan license despite the license being international - The person that we spoke to did not speak any English but only Italian which made the conversation painful - The staff did not explain to us how tolls work in Italy so we paid a ticket because we did not know how they work

About QEEQ: 10.0 /10

Mark Kathleen

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Reviewed: Sun, Jul 14, 2024

About Felirent: 10.0 /10

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About QEEQ: 10.0 /10

Hannah Laurie

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About Felirent: 8.0 /10

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About QEEQ: 8.0 /10

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