I specifically asked how they treat toll roads and I was advised that it was a $5 per day fee. But it was a $5 per toll extra fee and the admin fee was more than the car hire. I paid about $100 in admin fees whereas the car hire was only $60.
It was okay. The front desk staff were very friendly and the process was convenient. However, the passenger door had a dent when returning the car. Fortunately, I had taken pictures beforehand (even though I had full insurance). I suggest the rental company repairs any damage beforehand to avoid affecting customer experience.
Convenient for pick-up and drop-off. Although the phone for pick-up was always unreachable, when we arrived at the pick-up location, there was a rental car company vehicle waiting for us. It seemed to be dedicated to picking us up, and it left immediately once we showed the rental slip. It appears the company takes great care of each customer.
About QEEQ:10.0/10
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