The same car model is advertised online at a low price to attract customers, but upon arrival, there are no cars available. Then, they use various tactics to try to cheat money. They intentionally operate under multiple brands (Enterprise/National/Alamo/Locauto), but in reality, it's the same dishonest company!

Very good.

The car model was of a lower grade than expected, and the experience was very poor! I only realized this while driving because the XC60 and XC40 look quite similar, especially from the front. I picked up the car at night and didn't check it closely. This counts as deceptive practice without prior notice! It's like buying an iPhone 13 and receiving an iPhone 12 instead. Please understand the frustration.

Picked up the car 2 hours late, not satisfied. Staff apologized and reimbursed me for meal expenses. Their attitude was good.

Totally nice staff and prompt service.