Overall, it was pretty good. They will recommend insurance, but will not insist if you refuse. The deposit of £1500 takes 7 days to be refunded. The actual rental car was a Peugeot, and the interior space was quite large.
Overall experience was average. If you choose a large vehicle, carefully consider this store. I clearly rented a car with unlimited mileage, but the staff at the store kept trying to sell me insurance. When I told him I had already purchased insurance, he used another tactic, saying I could only drive 100 kilometers per day unless I bought their store insurance, which would then include unlimited mileage. In the end, under his intense sales pressure, I purchased the insurance.
They tried to upsell insurance services. There’s a strict mileage limit, but fortunately the staff was lenient during the car exchange and didn’t charge extra fees.
I went to the car rental office after 1 hour of the appointment time. They let me wait almost an hour due to the car is just washing. They also don't have the model I booked (Mercedes-Benz Vito, 9 seats, automatic), so they offer the Renault traffic L2 minibus (9 seats, automatic and large space for the luggage)
About QEEQ:10.0/10
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