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Search for ACE Car Rentals in Bordeaux

Long wait for car, Bordeaux airport.

Reviewed: Tue, Jul 2, 2019
About ACE: 8.3 /10
Waited over an hour, in a hot terminal, to pick up car. Staff said I needed extra insurance !! This was paid for up front, and they should have been made aware. Overall cost was £20 higher than original quote. On the plus side, car was upgraded to a new seat arona.
About QEEQ: 8.0 /10
Easy to book, good communication
Volkswagen Polo image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Aug 19, 2019
“Poor service when things do not go to plan”
About ACE: 6.0 /10
Ace is an American company which has no presence at Bordeaux airport. You pick up the cars from Goldcar and the queue for the desk is huge because it is not big enough for the amount of customers. I had terrible customer service between Ace and Goldcar when my daughter was taken into hospital and I could not return the car because their process and systems are not aligned. I would not recommend using them

D.Cox

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Jul 9, 2019
“It was a pleasurable experience”
About ACE: 9.7 /10
The car was very new and clean
About QEEQ: 10.0 /10
The whole process was fine.

C.Richards

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Sun, Jul 7, 2019
“Appalling, 2.5 hours at the desk and no one would let me have a car for the price I booked”
About ACE: 2.0 /10
Don’t know as couldn’t get one unless I paid 5 times the on-line price

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Mini | Fiat 500 or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Jul 3, 2019
“Je ne reprendrais plus votre société pour réserver”
About ACE: 6.7 /10
2h30 d’attente pour récupérer une voiture ... c’est un sacré manque d’organisation de votre part !!!’nn

S.Vogel

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Jun 11, 2019
“Too long a wait at the counter and when getting and dropping off the car”
About ACE: 7.0 /10
Counter staff helpful - getting the car and dropping off too slow due to lack of staff
About QEEQ: 10.0 /10
Platform ok - didn’t get a price drop

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