The staff provided excellent service and communicated smoothly.

The service was okay, but they gave us a different model, and it felt significantly worse.

The lady at the counter was quite patient. My English is not good, and she communicated with me repeatedly

Extremely satisfied. Just present your QEEQ order to the counter staff, who will record your international driving permit information, authorize the pre-authorization deposit, and provide necessary instructions. When picking up the car, note any existing dents or scratches, which the staff will also document. Once this is done, you can drive off. Returning the car to a different location was quick (as long as no new scratches were added). Since we were in a rush, we didn't wash the car, but weren't charged a cleaning fee. The pre-authorization deposit was refunded two days after returning to our home country. Thumbs up!

Your company didn't receive the rental company's contract