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+81 3-4578-4029
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Live chat Email us Service Code: 9177997080
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perfect First time experience

Reviewed: Fri, Nov 10, 2017
About Firefly: 10.0 /10
Like: I reserved the car with ease, and received an email with all the information I needed, including deposit and what I would need to bring with me. The staff were extremely friendly and went thought all the contract with ,e The Car was extremely clean, with a full tank of fuel.
Dislike: I would have liked to receive the Toll charge as close to the return as possible.
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Intermediate SUV | Nissan Qashqai or similar

Relevant Reviews on Firefly in Australia

Natalie Springhall

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Reviewed: Wed, Jan 17, 2018
About Firefly: 10.0 /10
Excellent service

C.LI

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jan 30, 2020
“Very good experience”
About Firefly: 10.0 /10
Kind staff and convenient service.
About QEEQ: 10.0 /10
Fast booking and good experience.

Rain

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Economy | Suzuki Swift 2 doors or similar
Reviewed: Wed, Jan 15, 2020
About Firefly: 8.7 /10
Received an upgrade for car i30. Spacious and good for fuel. Nice experience and will use them again.
About QEEQ: 10.0 /10

V.Low

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 8, 2019
“Smooth picking up & returning”
About Firefly: 9.3 /10
Left my Under Armour cap in the car but there was no body pick up the phone with the number (Hertz) provided on my rental document
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Mar 20, 2019
About Firefly: 8.0 /10
Absolutely terrible after service care. I was almost charged for damage I did not caused. It took me heaps of effort to prove the damage was there before I rented the car, + get back my deposit after it was confirmed I wasn`t responsible for the damage. No one bothered to apologise. I used Hertz/Firefly before and was happy with the service. After this experience, I am not renting with them again.
About QEEQ: 10.0 /10

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