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Search for Firefly Car Rentals in Sydney

perfect First time experience

Reviewed: Fri, Nov 10, 2017
About Firefly: 10.0 /10
Like: I reserved the car with ease, and received an email with all the information I needed, including deposit and what I would need to bring with me. The staff were extremely friendly and went thought all the contract with ,e The Car was extremely clean, with a full tank of fuel.
Dislike: I would have liked to receive the Toll charge as close to the return as possible.
post image
Nissan Qashqai image
Firefly
Sydney
Australia
Compact SUV | Nissan Qashqai or similar

Relevant Reviews on Firefly in Australia

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Full Size Van | KIA Carnival or similar
Firefly
Brisbane Airport(BNE)
Brisbane
Australia
Reviewed: Thu, Sep 30, 2021
“Dissatisfied with hertz customer service bad tolls toll policy.”
About Firefly: 7.0 /10
Staff at pick up were unfriendly and was sniffing and sick. Toll option only available of $18 a day. You can't register the car for tolls 24hoirs before you use a toll so there is an automatic admin free of $35. I won't use them again or hertz. Staff at drop off was unfriendly and told me not to worry about using the check in app
About QEEQ: 10.0 /10
Very good.

L.Cupit-Smith

View more >
Intermediate | Toyota Corolla or similar
Firefly
Canberra
Australia
Reviewed: Wed, Oct 9, 2019
“Overall a positive experience but could be excellent with slight improvements”
About Firefly: 8.0 /10
It would have been nice to know that Firefly was located at the Hertz counter as wasted time looking for office. Also was assured when booking car that a walker could fit in car. Did but with much difficulty
About QEEQ: 7.0 /10

Josh

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Compact SUV | Nissan X-Trail or similar
Firefly
Darwin Airport(DRW)
Darwin
Australia
Reviewed: Tue, Sep 17, 2019
“The car was amazing, the journey was amazing, overall it was great.”
About Firefly: 9.7 /10
The car exceeded all expectations. I arrived in Brisbane a day early and phoned ahead to see if I could receive a refund on the day not needed and the answer was yes. When I arrived to return the car they were unable to do this on their computer system so that was very frustrating having to return the car twice.
About QEEQ: 8.0 /10

Z.MOKHTAR

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Intermediate | Toyota Corolla or similar
Firefly
Perth Airport(PER)
Perth
Australia
Reviewed: Tue, Aug 20, 2019
“The car and the service by the staffs were excellent! Keep it up!”
About Firefly: 10.0 /10
Nice job!
About QEEQ: 10.0 /10
All good!
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View more >
Intermediate | Toyota Corolla or similar
Firefly
Perth
Australia
Reviewed: Wed, Mar 20, 2019
About Firefly: 8.0 /10
Absolutely terrible after service care. I was almost charged for damage I did not caused. It took me heaps of effort to prove the damage was there before I rented the car, + get back my deposit after it was confirmed I wasn`t responsible for the damage. No one bothered to apologise. I used Hertz/Firefly before and was happy with the service. After this experience, I am not renting with them again.
About QEEQ: 10.0 /10

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