Easy and fast process.

We waited at the airport for almost two hours! The shuttle never came! We called customer service countless times, usually couldn't get through, and only succeeded a few times. One time they said to look for a red Atlas van, but we waited an hour and it never came. Then we called again and they said the traffic is bad. The third time we got through, the same Indian-accented guy hung up on us as soon as I mentioned we had been waiting an hour! Terrible service! Low rating! We called again and they said the shuttle was from Easy Parking, not Atlas! We waited for so long for nothing! Totally ruined our schedule! Strongly not recommended!

No complaints, everything went very smoothly and the counter staff made it very easy

Great service

Very bad customer service. Staff not friendly.

EasyRentCars website very good.

Great service from staff at counter. Confirmation email mention to go to "M" for collection which is wrong then when you call you are told via text to go to brown section (which can't be seen as it is over head and seen once you pass and look back) then you are told to wait for a "RED" Atlas bus. Well the bus is white with Atlas in red. Also no mention on what area to wait for in the section as it is long. Why not have a magnetic sign for Atlas Shuttle for car rentals on bus for easier identification. I want the only per see on who found this to be a problem all bbn passages had similar problems!

Like: Affordable and convenient