I followed the instructions to return the car and received a bill with no additional charges, but my credit card was repeatedly charged at midnight for two consecutive days without any explanation or invoice. I have no idea what the charges are for, and neither Hertz nor the car rental platform have responded after a week! It feels extremely risky to authorize my credit card to them! The car was in good condition, but how can this unauthorized charge issue be resolved?

When confirming the booking, they upgraded the vehicle without my consent and charged me for the upgraded vehicle. They also lied to me, saying that my booking included insurance. When I checked the amount, they told me it was just a deposit and not to worry.

Returning the car was extremely convenient and quick.

Staff is great!

Quick easy and great car good condition also a new model.