You need to disclose insurance is not included at the time of booking!!

The rental cost is cheaper than other companies and the car is decent. Good value for money.

The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.

No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.

The staff member that served me was great. Polite and very friendly. The car was in a great condition.

The pick up and drop off service is terrible! You should be more organised and fast. Also use the right communications

All good