Do avoid ACE for not being convenient (no counter in terminal) and charge unknown fees without any d

S.Mohd Ali

Australia

Reviewed: Fri, Aug 30, 2019

About ACE Rental Cars: 6.3 /10

It is such a hassle to call for them to pick us up, carry our luggage to the waiting area, upload and download them during shuttle service then upload again to the rented vehicle as the counter is NOT in terminal. Worst scenario is when they gave option either A. Pay aud19.90 per day for toll charges OR B. Pay Admin fee of aud38 plus whatever toll charge incurred during the rental period (which both options are Relatively expensive). They gave us wrong key to the wrong car (parked side by side) and wasted few minutes to inspect wrong vehicles. Dropping the car off was also a hassle as we again have to download and upload luggage to use their shuttle service to the airport. The to top it all we were charged unknown fee AFTER we went back to hometown without any further information. No invoices were given throughout the rental period

About QEEQ: 9.0 /10

ACE Rental Cars

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Economy | Toyota Corolla Hatchback or similar

1 days rental

Relevant Reviews on ACE Rental Cars Sydney Airport

PJB

Australia

1 days rental

Medium SUV | Toyota RAV4 or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Fri, Feb 7, 2020

“Great price if you don’t mind a bit of hassle waiting for bus.”

About ACE Rental Cars: 9.3 /10

Great car at very reasonable price . Make sure you avoid tolls as the admin charge for each toll you pass is very high and you can’t “pay as you go”!

About QEEQ: 8.0 /10

Great in terms of pricing but no info given re pickup. Said Airport but was in fact a shuttle to off site (close by), but no info given as to where to go without asking at tourist info, who said this happens a lot.