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Search for ACE Rental Cars Car Rentals in Sydney

Do avoid ACE for not being convenient (no counter in terminal) and charge unknown fees without any d

Reviewed: Fri, Aug 30, 2019
About ACE Rental Cars: 6.3 /10
It is such a hassle to call for them to pick us up, carry our luggage to the waiting area, upload and download them during shuttle service then upload again to the rented vehicle as the counter is NOT in terminal. Worst scenario is when they gave option either A. Pay aud19.90 per day for toll charges OR B. Pay Admin fee of aud38 plus whatever toll charge incurred during the rental period (which both options are Relatively expensive). They gave us wrong key to the wrong car (parked side by side) and wasted few minutes to inspect wrong vehicles. Dropping the car off was also a hassle as we again have to download and upload luggage to use their shuttle service to the airport. The to top it all we were charged unknown fee AFTER we went back to hometown without any further information. No invoices were given throughout the rental period
About QEEQ: 9.0 /10
Toyota Corolla Hatchback image
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

A.Prakash

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney
Australia
Reviewed: Sun, Dec 22, 2019
“Great experience and friendly staff.”
About ACE Rental Cars: 9.7 /10
The car was in great condition and staffs were very friendly and helpful.
About QEEQ: 10.0 /10
I recommend and always would hire their services.

Marat

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Wed, Sep 25, 2019
“Despite that it's good to save some money with Virgin, Qantas gives better experience, same here...”
About ACE Rental Cars: 7.0 /10
The one thing about the car: I did not like the smell, although it was clean and in a good condition, however I think cleaning could have been better to remove the smell. Pick up was quick. Drop off: didn't find the entrance straight away, had to U-turn, no clear large title at the entrance. Also had to wait for a while for stuff member to get ready to serve me. Staff does not meet you at the entrance, no guiding showing where to go, figure out yourself.
About QEEQ: 10.0 /10

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Wed, Aug 28, 2019
“Customer service of ACE rentals was good. The car unfortunately had a few issues”
About ACE Rental Cars: 6.3 /10
The customer service was good, after we eventually figured out where the shuttle picked up from. The automated directions were very unclear. The car smelt like an ashtray and evidently had previously had a heavy smoker in it which was a bit much. The breaks worked but sounded like the pads were getting thin.
About QEEQ: 10.0 /10

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Wed, May 8, 2019
About ACE Rental Cars: 5.3 /10
Staff in the morning was great but made my business partner pay the insurance again. Dropping the vehicle was worse. No instruction, had to wait for 10 minus to get the car to be taken back and then the counter staff almost made me miss my connection as they could not organise the shuttle bus to drop us off at the airport. Another company driver had to step in and get me to the airport so I would miss my connection.
About QEEQ: 7.0 /10

R.Page

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Compact | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Tue, Sep 4, 2018
“Good”
About ACE Rental Cars: 8.8 /10
Like: Staff effieicincy and friendliness.
Dislike: Time to pick up at airport.

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