Terrible service. The person who signed the contract didn't mention anything about adding extra insurance and just added it to the contract. When I went to address it later, they said once the contract is signed, it can't be refunded. Who would read through such a complicated English contract line by line? They added $175 worth of insurance without my knowledge. I thought only in my home country would there be such traps, but apparently, they exist in the U.S. too! Never using Budget again! Also, the car model I got wasn't even on the list of available models. Very dissatisfied!

Very polite and good attitude.

San Jose: The wait was nearly an hour and a half, with about 8-9 people in line. Each person took more than 15 minutes to be served, and only two employees were working. We didn't get a Ford, but a Jeep instead. The staff mentioned they mostly have Jeeps and very few Fords. The car had 30,000 miles on it. Other counters had no lines. Next time, I won't consider Budget.

It's very convenient to take the free airport shuttle bus directly to the car rental center.

Во время регистрации постоянно пытаются впарить всевозможные дополнительные сервисы, которые даже не очевидны. Нужно постоянно на каждый вопрос отвечать «нет».

Всё отлично, финальная цена соответствует той, что получилась при бронировании. Машину дали даже выше классом.