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Live chat Email us Service Code: 4210624170
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Reviewed: Sun, Apr 23, 2017
About Budget: 4.0 /10
The listing on the rental platform indicated it was a full-size SUV, but it wasn't actually. Previously, I had booked a Suburban with another rental company, which was also listed as a full-size SUV, so I thought they would be the same category, but it turned out to be much smaller. It's more suitable for four people plus luggage. The rental company kept pushing insurance even though I had already purchased full coverage. The service was slow, so I'll choose a bigger company next time.

Relevant Reviews on Budget San Jose Intl Airport

June MacMillan

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Reviewed: Mon, Sep 2, 2024
About Budget: 10.0 /10
Very good, convenient, and fast.
About QEEQ: 10.0 /10

Ula Eisenhower

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Reviewed: Fri, Aug 9, 2024
About Budget: 6.0 /10
The pickup and drop-off services were good overall, but the car was old, had numerous scratches on the exterior, and the interior was not very clean with an unusual smell.
About QEEQ: 10.0 /10

Herman Milne

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Reviewed: Tue, Jan 23, 2024
About Budget: 10.0 /10
The service was okay, but I had to wait 10 minutes for my turn.
About QEEQ: 10.0 /10

Matt Eva

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Reviewed: Sat, Jul 20, 2019
About Budget: 10.0 /10
When we arrived to pick up the car, the originally reserved Ford Escape was unavailable. I mentioned we were filming a show and needed a Ford vehicle, and they immediately upgraded us to a Ford Edge at no extra cost! Our English is not good, but Budget used a phone to translate English to Chinese for us! Very considerate!

Francis Lincoln

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Reviewed: Thu, Aug 30, 2018
About Budget: 2.0 /10
San Jose: The wait was nearly an hour and a half, with about 8-9 people in line. Each person took more than 15 minutes to be served, and only two employees were working. We didn't get a Ford, but a Jeep instead. The staff mentioned they mostly have Jeeps and very few Fords. The car had 30,000 miles on it. Other counters had no lines. Next time, I won't consider Budget.

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