Hi great service but was confused re where to pick up. Highlight domestic or international clearer.

カウンタースタッフの英語が分かりやすく、英語話者じゃなくとも分かりやすかった。説明が丁寧で注意事項がよくわかった。

検索の条件がもう少し絞れると良い。

Car was great, we got an upgrade. Staff happy and helpful. Everything was easy

QEEQ website helpful in organsing the car.

Terrible customer service from apex, left us at Cairns airport for over 45mins without any communication as to why.

Like: This is the second time we've rented off you - an enjoyable experience.
Dislike: Shame you won't pick up and drop off from the International Terminal. We travel with 2 large golf bags, 2 others bags and hand luggage so it would be nice to be collected at the terminal rather than having to navigate our way across to the pickup area.

Like: Have dealt with airport counter staff in the past for car hire firms. Efficient but a bit clinical. It was so nice to go through the car rental details with Apex in Cairns. A nice office and chairs for the customers to sit while the paperwork was checked. No rush, no upsell, just friendly staff who cared and exhibited the lovely attitude that is more prevalent when leave the capital cities and deal with friendly regional people who value your patronage, and who care. Probably the best rental experience I have had in many many years.
Dislike: All good.