Great Trip

カウンタースタッフの英語が分かりやすく、英語話者じゃなくとも分かりやすかった。説明が丁寧で注意事項がよくわかった。

検索の条件がもう少し絞れると良い。

Car was great

Easy to use

Very helpful and vey fair. Pamela in the Cairns office was very professional during the vehicle inspection process.

The experience was great. Will happily book with you again in the future. However, my only quibble was that I was expecting a counter for picking up keys. It would be better if you could notify people what to do when they arrive at the airport. A simple text with instructions would have been great.

Like: Have dealt with airport counter staff in the past for car hire firms. Efficient but a bit clinical. It was so nice to go through the car rental details with Apex in Cairns. A nice office and chairs for the customers to sit while the paperwork was checked. No rush, no upsell, just friendly staff who cared and exhibited the lovely attitude that is more prevalent when leave the capital cities and deal with friendly regional people who value your patronage, and who care. Probably the best rental experience I have had in many many years.
Dislike: All good.