Great Country

The Staff at Apex were very friendly and efficient. The Airport Shuttle service was prompt at both pick-up and drop-off ... and very convenient.

An overall good experience with QEEQ.com Just a note, however ... QEEK.com are based in Dublin, Ireland, therefore bookings made through them in any country other than Ireland will incur a currency conversion fee from your credit card issuer. It's not a huge amount, but in my case it added 2.95% to the cost. For full and fair disclosure, it would be good if this were mentioned somewhere on the Website ... which otherwise gives the appearance of being "local". (( I am from Australia ))

Issues with phone and internet on pick up day. Mix up due to lack of internet that Was difficult to add excess reduction fee. Rented again later in week, booked directly nil issues.

everything straightforward and easy - very good service

i would have preferred a mitsubishi outlander than the hyundai tuscan just to see what one was like

All excellent hardly any waiting time, free uograde, excellent service.

Like: Have dealt with airport counter staff in the past for car hire firms. Efficient but a bit clinical. It was so nice to go through the car rental details with Apex in Cairns. A nice office and chairs for the customers to sit while the paperwork was checked. No rush, no upsell, just friendly staff who cared and exhibited the lovely attitude that is more prevalent when leave the capital cities and deal with friendly regional people who value your patronage, and who care. Probably the best rental experience I have had in many many years.
Dislike: All good.