Great car and service

The key battery was dead and they didn’t replace it, so I had to use the manual switch. I was really worried that the key might get locked inside.

Issues with phone and internet on pick up day. Mix up due to lack of internet that Was difficult to add excess reduction fee. Rented again later in week, booked directly nil issues.

When we arrived at the airport to pick up our car, it was easy to find the shuttle location to take us to the rental. The bus comes every 15 minutes. We received a brand new car which was great. The lady who helped us with our booking was friendly and offered some suggestions of places to visit. Drop off was also simple and fast.

Prices were good. Easy to locate information. All good.

The experience was great. Will happily book with you again in the future. However, my only quibble was that I was expecting a counter for picking up keys. It would be better if you could notify people what to do when they arrive at the airport. A simple text with instructions would have been great.

Car was great

Wasn’t clear if I could get a further price reduction if that was the purpose. Felt overloaded by emails n wen I thought I could get a further discount it led me everywhere but there.